Every home care agency strives to deliver quality customer service to ensure client satisfaction and earn referrals. And it all starts with the healthcare team’s values on how they treat their clients, whether at home or in a nursing facility.
Vulnerable clients such as elderly adults and people with disabilities require special care, touch, and support. Hence it can make a huge difference when their care providers not only support their medical or non-medical needs but also treat their clients like a family.
The client and their loved ones will feel, hear, and see how a care team acts and communicate with them. So what are these top values that we consider crucial in client care?
- Compassion
- Empathy
- Patience
- Commitment
- Flexibility and accountability
Clients who are in frail condition because of sickness or disability require a supportive healthcare team to ensure their quality of life.
They can easily get hurt for something or can’t understand simple instructions because they may be diagnosed with dementia or are in palliative care already. Even though healing or recovery is not available, the way the care team assures the client’s emotions is irreplaceable.
This is why our team of nurses and caregivers at Ageless Private Duty Home Care, LLC has proven their excellence in providing value-centered client care. Because what our clients feel is important to us, we ensure flexibility in our care as the client prefers but without sacrificing their essential needs.
Our care home care services provide companionship in Boca Grande, Florida, that ensures support for our clients’ activities of daily living such as bathing, dressing, meal preparation wound care, and medication adherence.
These also include live-in care, mobility assistance, respite care, and more. If you want to learn more about our services in caring for your loved ones like a family, contact us for a free assessment today.
Private duty nurses are also available for a few hours or round-the-clock care depending on the client’s preferences.